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October 2018
Lean Office
Almost every manufacturing process has an engineer focused on improvements. Very few office processes have received that kind of attention. 25% to 60% of costs in a typical manufacturer come from back office processes- 80% in some industries. Most office people have not even heard of many Lean trainings. Lean Office is taking the principle of Lean Manufacturing and applying them to an office environment to identify and eliminate non-value added activities to increase throughput and reduce cycle. Course Objective…
Find out more »Value Methodology Webinar – Part 3
Catalyst Connection is partnering with Bolton Value Consulting to provide the Value Methodology (VM) Webinar Series to assist companies with improving profitability and/or market share. This third and final webinar of the series will provide a detailed overview of the proper use of the VM tools during the 6-step VM job plan including: Information Phase Function Phase Creativity Phase (by function) Evaluation Phase Development Phase Presentation Phase Participants will also learn how to organize for long-term effectiveness and ensure sustainability of…
Find out more »Lean Six Sigma Green Belt Certification
Course Overview Lean Six Sigma Green Belt Certification is a level of mastery for the Six Sigma methodology— a disciplined, data-driven approach for eliminating defects in any process. Course Objective In our Lean Six Sigma Green Belt Certification training, you will learn to how to fix problems permanently by using the Six Sigma DMAIC methodology. This training enables the individual to become data/process driven and team-oriented which helps them become more effective in working on, leading, and supporting Lean Six…
Find out more »Essential Leadership Skills
Course Objective Transform supervisors and managers into leaders and coaches. Catalyst Connection has partnered with Developmental Dimensions International (DDI) to offer this powerful six-part program. This program develops the skills that leaders need for today's business climate. Participants will learn how to support ambitious change efforts, address poor performers, develop employees using developmental feedback, and improve the organization's overall culture. Benefits Participants will gain the knowledge required to: Reduce stress associated with the shift to leading others Act with authenticity to…
Find out more »Achieving Customer Success Training
Great Defining Moments Drive Great Customer Experiences Course Objective Companies live or die based on how well they serve their customers. The best thrive and grow. The others stagnate or die. Period. And truth be told, if your customer service efforts are in tune with the current state of the market, they’re not working. In fact, they are most likely having a negative impact on your business. U.S. brands alone lose $41B every year due to poor customer service. Acquiring…
Find out more »Effective Root Cause/Corrective Action Training
Typical Tools and Techniques Course Objective The best approach to corrective action involves a thorough examination of possible causes, followed by careful analysis to isolate the root cause(s). Some of the most effective and practical tools for generating possible causes will be discussed (brainstorming, 5-Why, Is/Is Not, 8D, and others). Application examples of each of these tools will be presented and explained. Techniques for identifying options for corrective action and dealing with constraints will be presented. The session will include a…
Find out more »November 2018
Digital Bridge Industry 4.0 Conference
On Thursday, November 1st, Catalyst Connection will be hosting Digital Bridge 2018, Pittsburgh’s Industry 4.0 Conference at the DoubleTree Hilton Pittsburgh-Cranberry. The 4th Industrial Revolution has arrived, driven by smart, connected technologies that are developing at an exponential rate. This event will be an opportunity for manufacturers to come together and learn about Industry 4.0 – the marriage of physical and digital technologies. Technological innovations are fueling a new era of digital business transformation. The result is a rapidly changing environment…
Find out more »AS9100™ Rev D Internal Auditing Training
Internal Audits for Aviation, Space and Defense Industries Course Objective This course was developed considering the ISO 19011 standard and is designed to introduce the student to the AS9100 Rev D quality management system standard and prepare them to conduct effective internal audits. Interpretation of the QMS requirements and recognition of appropriate objective evidence to verify system implementation and effectiveness are addressed. The "human factor" and ethics of auditing along with effective auditing techniques are presented along with case studies…
Find out more »AS9100™ Rev D Orientation
Quality Management System - Requirements for Aviation, Space and Defense Organizations Course Objectives To learn about the changes and requirements of the AS9100™ Rev D standard. Course Outline This course will provide an explanation of the changes from AS9100C to the AS9100D Standard. Through lecture, discussion and practical examples we will discuss the differences between the standards, review the AS9100 requirements in-depth and the impact of the changes on your organization. The following topics will be covered: Reasons for the…
Find out more »Selling Through Distributors and Manufacturers’ Reps – Best Practices to Grow Channel Business
Course Overview Do you rely on independent reps and distributors to identify opportunities, develop new business and manage existing accounts? Are they performing as well as you had hoped? If not, you are not alone. These are challenging relationships. Building an effective rep or distributor network that brings in new sales takes hard work ... but it is possible.Selling Through Distributors and Manufacturers’ Reps is a one-day workshop where I will share best practices and lessons learned over my 20…
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