Supervisory Skills for Today’s Workplace: Essential Leadership Tools

*Special Offer*

Manufacturers can currently register for this course at no cost. Limited spots are available – register now!

This training program helps leaders develop essential emotional intelligence (EI) skills. These tools allow you to empower, engage, and boost employee productivity. Research shows that highly engaged teams see a 21% increase in profits. Because of this, our curriculum focuses on clear communication, conflict resolution, and skilled team management. It also helps leaders manage their own emotions.

At the core of the program is Goleman’s EI Performance Model. This model highlights self-awareness, self-regulation, social awareness, and relationship management. Leaders will practice supportive SUCCESS coaching methods to improve employee engagement and performance.

You will also learn how to set SMART goals that match your company’s vision and master the steps of successful delegation. Through hands-on exercises, you will learn to prioritize employee well-being, start continuous improvement projects, and lead discussions on team retention.

A core focus of the program is real-world practice. The program includes five (5) personalized 1:1 coaching sessions. These structured sessions help you apply these new skills directly to your specific workplace challenges.

Schedule & Registration Options

This training series will be held on the following dates from 9:00am – 1:00pm:

• May 28 – Conflict Resolution: Mastering Emotional Intelligence
• June 11 – Coaching for Impact: Building Leadership Through Empowerment
• June 25 – Delegation Dynamics: Navigating Workload Distribution
• July 9 – Retention Revolution: Transforming Workplace Culture for Lasting Impact

To view the full details of each individual course, see below.

Benefits of Attending

• Enhance your emotional intelligence.
• Effectively resolve workplace conflict.
• Understand how to strategically delegate tasks.
• Transform your company work culture.
• Learn how to empower your employees.
• Network and build new local connections.

Who Should Attend

This training is ideal for supervisors, team leads, and managers at all levels who have direct reports. Whether you’re new to a leadership role or seeking to refine your skills, this program offers practical tools and strategies tailored to the needs of modern workplaces.

Course 1 – Conflict Resolution: Mastering Emotional Intelligence

This class helps you build key emotional intelligence skills to boost team productivity. A Gallup study shows that highly engaged teams generate 21% higher profits compared to disengaged teams. You will learn to communicate clearly, resolve conflicts, and manage both team and personal emotions using Goleman’s EI Performance Model.

This course helps leaders:

• Understand emotions and communicate well in tough business situations.
• Build empathy, read social cues, and practice active listening.
• Control your emotions when giving and receiving feedback.
• Build trust through empathetic interactions.
• Handle workplace conflicts with confidence.

Course 2 – Coaching for Impact: Building Leadership Through Empowerment

Learn how to boost employee engagement and performance using supportive SUCCESS coaching methods. Executive coaching is a proven way to develop people, teams, and organizations across all sectors. Research from American University shows it leads to a 70% jump in individual performance and a 50% boost in team collaboration.

You will also learn to set SMART goals that align with your company’s vision. The International Coach Federation (ICF) notes that 86% of companies investing in coaching see a 50% return on investment.

This course helps leaders:

• Encourage open communication and reflection.
• Recognize and express appreciation.
• Build employee self-esteem and show empathy.
• Respond well to both facts and emotions.
• Help employees take ownership of tasks.
• Spot challenges and outline next steps.
• Build a coaching relationship based on trust while growing potential in others.
• Guide, inspire, and empower people daily.
• Use open-ended questions to connect and inspire action.

Course 3 – Delegation Dynamics: Navigating Workload Distribution

Change how you view delegation and learn which tasks you can trust others to handle. According to Gallup, leaders who excel at delegation generate 33% higher revenue. This course highlights task matching, clear communication, setting clear expectations, resource provision, and providing ongoing support.

This course helps leaders:

• Delegate tasks you may not have considered before.
• Identify the best tasks to delegate to grow and develop your team.
• Match team capabilities and motivations with the right tasks.
• Assign work with the right level of ownership and decision-making power.
• Set clear boundaries, offer support, and follow up effectively.

Course 4 – Retention Revolution: Transforming Workplace Culture for Lasting Impact

Get a clear blueprint to find out what truly motivates your employees. Forbes reports that companies with engaged cultures see 40% less absenteeism and a 56% drop in turnover. Through practical exercises, you will learn to focus on employee well-being, run continuous improvement projects, and lead retention talks.

This course helps leaders:

• Understand the true value of employee retention.
• Assess your current workplace culture to find strengths and weaknesses.
• Learn proven strategies to transform your company culture.
• Create reward systems that recognize and inspire top performance.

Parking

You can find a few outdoor parking options at Mill 19 Hazelwood Green. Free street parking is available on a first-come, first-serve basis. There are also two paid lots located across the property from our building. Please let us know in advance if you need handicap-accessible parking. Click here to view the map.