ISO 9001:2015 Internal Auditing 2-Day Workshop
Learning Objectives
ISO 9001:2015 Internal Auditing prepares quality professionals to confidently plan, conduct, and report effective internal audits. Developed using ISO 19011 guidelines, this two-day training teaches participants how to interpret ISO 9001:2015 requirements, gather objective evidence, and evaluate the effectiveness of a quality management system (QMS). Through practical exercises and real-world case studies, attendees gain the skills needed to improve compliance and drive continual improvement within their organizations. The course also covers auditing ethics, the “human factor,” and practical auditing techniques. Real-world case studies and team exercises reinforce key concepts and provide hands-on learning opportunities.
Target Audience
This workshop is designed for:
- Quality managers and audit program leaders.
- Current and future ISO internal auditors.
- Members of ISO 9001 setup teams.
- Anyone who needs to learn quality management system auditing.
Course Duration
This training class typically takes 16 hours to complete.
Course Materials
All participants will receive copies of the course files and extra practice exercises. We provide a Certificate of Attendance upon successful completion.
Course Outline
The major training topics include:
- An overview of the ISO 9001:2015 Quality Management Standard.
- ISO 9001 internal auditing rules and guidelines.
- Auditing terms and definitions.
- Audit goals, traits, and philosophy.
- Different types of business audits.
- How to plan, schedule, and track audits.
- Duties of the audit team and the group being audited.
- Core audit phases: planning, auditing, and closing.
- Audit methods, ethics, and smart time management.
- Effective questioning techniques.
- Process auditing tools (Turtle, Spider, and SIPOC diagrams).
- How to write up and grade audit findings.
- Audit follow-up and final closure steps.
- Small group reviews of two real-world case studies.
- Group analysis of common audit situations.
Benefits of Attending
Gain a strong basic understanding of the ISO 9001 standard. You will see how each rule affects your company. We teach you how to collect and judge proof of QMS performance. This helps you check compliance and write clear audit reports.
About the Trainer:
Craig J. Wilson
(Managing Director, Quality & Process Improvement)
Mr. Wilson has over 20 years of experience as a supervisor, manager, and advisor in quality assurance. Since joining Catalyst Connection in 1993, he has helped companies in aerospace, defense, automotive, chemical, food, and medical fields build great quality systems. He holds an Engineering BS from Penn State and an MBA from West Virginia University.
Craig is an AS9100 Authenticated Experience Auditor and an ISO 9001 Master Auditor. He is also a senior member of the American Society for Quality (ASQ) with certifications in quality engineering, auditing, and organizational excellence. Additionally, he is a certified instructor for aerospace auditor training.
Parking
You can find a few outdoor parking options at Mill 19 Hazelwood Green. Free street parking is available on a first-come, first-serve basis. There is also a paid lot across from our building. Please let us know in advance if you need handicap-accessible parking. Click here to view the map.