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Create and Extend Custom Copilots in Microsoft Copilot Studio: Instructor-Led Training

Registrants of this training can take 10% off total course cost using code 1226Nav10 at checkout.

In this learning path, you practice building model-driven apps by using Microsoft Power Apps. The skills validated include creating Dataverse tables, modifying forms and views, and configuring a model-driven app. The scenario in this experience represents real-world challenges faced by individuals with business-specific expertise who build model-driven apps.

Candidates for this credential should be familiar with data modeling concepts in Microsoft Dataverse and with the Power Apps maker portal.

Agenda

1 – Build an initial copilot with Microsoft Copilot Studio

  • Copilot creation
  • Copilot creation using conversational builder
  • Generative Answers
  • Deploy copilots

2 – Manage topics in Microsoft Copilot Studio

  • Work with bot topics
  • Branch a topic
  • Create topics for existing support content
  • Work with system fallback topics
  • Manage topics

3 – Work with entities and variables in Microsoft Copilot Studio

  • Work with entities
  • Custom entities
  • Use entities in conversations
  • Work with variables
  • Reuse variables across topics

4 – Enhance Microsoft Copilot Studio copilots

  • Use Power Automate to add actions
  • Copilot actions
  • Transfer conversations to agents by using Omnichannel for Customer Service
  • Create topics for existing support content
  • Trigger types
  • Analyze copilot performance

5 – Create a copilot with Microsoft Copilot Studio and Dataverse for Teams

  • Create your first copilot
  • Create and modify topics
  • Add inputs, variables, and conditions
  • Call an action to pull in Dataverse for Teams data
  • Publish and share your new copilot

6 – Guided Project – Create copilots with Microsoft Copilot Studio

  • Prepare

 

Create And Extend Custom Copilots In Microsoft Copilot Studio: Instructor-Led Training

Details

Venue

  • Virtual