Overview
Enhance the key skills necessary to effectively lead any organization’s most precious asset – its people. Strengthen your personal and professional skills through creating awareness, reinforcing leadership learning concepts and taking action through four instructor-led courses, and five 1:1 personalized skills reinforcement sessions.
People Empowerment Workshop Series – Session Outline:
1.Communication: Connect Through Conversations – Recognize role of emotional intelligence in communication
This course highlights to leaders that engaging the “head”—the business outcome of the conversation—is just as critical as recognizing and addressing the “heart”—people’s feelings such as being respected or appreciated. Leaders will recognize the role of emotional intelligence in success as a leader as they develop foundational leadership skills that apply to the wide range of workplace situations they must handle.
Helps leaders: • Conduct conversations that achieve the intended business goals. • Communicate and respond in ways that meet the unique personal needs of team members and others. • Recognize and react to emotions (their own and others’) present in work situations.
• Use a technique to provide meaningful, supportive feedback.
Competencies developed: • Building Partnerships • Communication • Emotional Intelligence Essentials • Managing Relationships
2.Coaching: Move People Forward – Coach in the moment
In this course, leaders recognize the benefits of a growth mindset, and the insight tool measures their general orientation to how they view other’s potential to grow. They learn and practice a practical approach to coaching in the moment, in any situation.
Helps leaders: • Recognize and nurture the potential within others to grow and change. • Build a coaching relationship based on trust. • Guide, inspire, support, and empower in the moment. • Ask questions, connect at a human level, and energize into action.
Competencies developed: • Coaching • Coaching & Developing Others
3. Delegation: Engage and Empower People – Delegate comfortably and confidently
This course sets out to help leaders shift their mindset about what they can delegate and feel more comfortable and confident doing so. Learners dig into their workload to identify tasks they’d never consider delegating. They use methods for matching people to tasks they’re both motivated and capable of doing. And, they practice the delegation conversation they’ll have to ensure success.
Helps leaders: • Delegate work that they wouldn’t have before. • Identify tasks to delegate that engage, empower, and develop the team. • Match a person’s capabilities and motivations to an appropriate task. • Share work that extends the right amount of ownership and decision-making authority. • Establish clear boundaries, support, and follow-up with each delegation.
Competencies developed: • Delegation & Empowerment • Sharing Responsibility
4. Engaging and Retaining Talent – Inspire higher levels of engagement and intent to stay
This course provides leaders with a model to determine what drives each individual’s engagement, as well as methods for proactive engagement and talent retention. Participants learn how to conduct “engagement conversations” and “retention conversations.” They explore ways to offer recognition and create an engaging environment using no-cost “everyday engagers.”
Helps leaders: • Engage individuals on a daily basis. • Uncover and address what individuals need to be more satisfied and engaged at work. • Inspire higher levels of engagement by acknowledging the value people bring to the organization and showing them that they matter. • Increase the quality of conversations with people about their engagement and intent to stay.
Competencies developed: • Inspiring Others