This training program helps leaders develop essential emotional intelligence (EI) skills. These tools allow you to empower, engage, and boost employee productivity. Research shows that highly engaged teams see a 21% increase in profits. Because of this, our curriculum focuses on clear communication, conflict resolution, and skilled team management. It also helps leaders manage their own emotions.

At the core of the program is Goleman’s EI Performance Model. This model highlights self-awareness, self-regulation, social awareness, and relationship management. Leaders will practice supportive SUCCESS coaching methods to improve employee engagement and performance. You will also learn how to set SMART goals that match your company’s vision and master the steps of successful delegation. Through hands-on exercises, you will learn to prioritize employee well-being, start continuous improvement projects, and lead discussions on team retention.

We focus heavily on real-world practice. The program includes five (5) personalized 1:1 coaching sessions to help you apply these skills to your specific workplace challenges. You can complete each class individually, or take all four to earn a Catalyst Connection Essential Leadership Skills Certificate of Completion.

Course 1: Mastering Emotional Intelligence for Professional Success

This class helps you build key emotional intelligence skills to boost team productivity. A Gallup study shows that highly engaged teams generate 21% higher profits. You will learn to communicate clearly, resolve conflicts, and manage both team and personal emotions using Goleman’s EI Performance Model.

This course helps leaders:

Understand emotions and communicate well in tough business situations.
Build empathy, read social cues, and practice active listening.
Control your emotions when giving and receiving feedback.
Build trust through empathetic interactions.
Handle workplace conflicts with confidence.

Course 2: Coaching for Impact: Building Leadership Through Empowerment

Learn how to boost employee engagement and performance using supportive SUCCESS coaching methods. Executive coaching is a proven way to develop people and teams. Research from American University shows it leads to a 70% jump in individual performance and a 50% boost in team collaboration. You will also learn to set SMART goals that align with your company’s vision. The International Coach Federation (ICF) notes that 86% of companies investing in coaching see a 50% return on investment.

This course helps leaders:

Encourage open communication and reflection.
Recognize and express appreciation.
Build employee self-esteem and show empathy.
Respond well to both facts and emotions.
Help employees take ownership of tasks.
Spot challenges and outline next steps.
Build a coaching relationship based on trust.
Guide, inspire, and empower people daily.
Use open-ended questions to connect and inspire action.

Course 3: Delegation Dynamics: Navigating Workload Distribution

Change how you view delegation and learn which tasks you can trust others to handle. According to Gallup, leaders who excel at delegation generate 33% higher revenue. This course highlights task matching, clear communication, setting clear expectations, and providing ongoing support.

This course helps leaders:

Delegate tasks you may not have considered before.
Identify the best tasks to delegate to grow your team.
Match team capabilities and motivations with the right tasks.
Assign work with the right level of ownership and decision-making power.
Set clear boundaries, offer support, and follow up effectively.

Course 4: Retention Revolution: Transforming Workplace Culture for Lasting Impact

Get a clear blueprint to find out what truly motivates your employees. Forbes reports that companies with engaged cultures see 40% less absenteeism and a 56% drop in turnover. Through practical exercises, you will learn to focus on employee well-being, run continuous improvement projects, and lead retention talks.

This course helps leaders:

Understand the true value of employee retention.
Assess your current workplace culture to find strengths and weaknesses.
Learn proven strategies to transform your company culture.
Create reward systems that recognize and inspire top performance.

Target Audience

Front-line leaders, entry-level, and mid-level supervisors and managers

Cost

$1,000 per person for the entire series OR $350 per person per class

Contact Us

For more information on Essential Leadership Tools for Today’s Workplace, contact Kristen Goodell at 412.295.9838 or kgoodell@catalystconnection.org.