Quality Tools for Problem Solving and Process Improvement

*Special Offer*

Manufacturers can currently register for this course at no-cost. Limited spots available – register now!

This course introduces both foundational and advanced quality tools used to enhance decision-making, identify process inefficiencies, and implement effective corrective actions. It is designed to empower employees to actively contribute to quality initiatives, continuous improvement, and compliance with ISO 9001 and Lean methodologies.

The course is hands-on, tool-focused, and aimed at making analytical methods accessible and actionable on the shop floor and in quality-focused environments.

Provides participants with practical methods to identify issues, analyze data, and implement effective solutions within processes. By learning to use proven tools like Pareto charts, fishbone diagrams, flowcharts, and FMEAs, individuals can contribute to reducing defects, improving efficiency, and supporting a culture of continuous improvement. This training enhances decision-making, supports ISO 9001 and Lean practices, and empowers employees at all levels to play an active role in driving quality and operational excellence.

Course Topics:

• Basic and advanced quality tools in manufacturing and continuous improvement.
• Quality tools (e.g., check sheets, histograms, Pareto charts, fishbone diagrams) to monitor, analyze, and improve production processes.
• Interpret data visually and statistically to detect trends, prioritize issues, and support evidence-based decision-making.
• Use quality tools to identify root causes of problems, organize ideas, and map out process steps for better control and improvement.
• Group activities and real-world applications to build practical skills in using diagrams, charts, and matrices for quality and process planning.

Target Audience:
Manufacturing operators, Quality control/assurance staff, Production supervisors, Continuous improvement teams, Engineers, and Technicians