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October 2018

Achieving Customer Success Training

Great Defining Moments Drive Great Customer Experiences Course Objective Companies live or die based on how well they serve their customers. The best thrive and grow. The others stagnate or die. Period. And truth be told, if your customer service efforts are in tune with the current state of the market, they’re not working. In fact, they are most likely having a negative impact on your business. U.S. brands alone lose $41B every year due to poor customer service. Acquiring…

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October 24 @ 8:30 am - 12:30 pm EDT
Catalyst Connection 2000 Technology Drive
Pittsburgh, PA 15219 United States
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$895

Effective Root Cause/Corrective Action Training

Typical Tools and Techniques Course Objective The best approach to corrective action involves a thorough examination of possible causes, followed by careful analysis to isolate the root cause(s). Some of the most effective and practical tools for generating possible causes will be discussed (brainstorming, 5-Why, Is/Is Not, 8D, and others). Application examples of each of these tools will be presented and explained. Techniques for identifying options for corrective action and dealing with constraints will be presented.  The session will include a…

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October 30 @ 8:30 am - 4:30 pm EDT
Catalyst Connection 2000 Technology Drive
Pittsburgh, PA 15219 United States
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$300

November 2018

Digital Bridge Industry 4.0 Conference

  On Thursday, November 1st, Catalyst Connection will be hosting Digital Bridge 2018, Pittsburgh’s Industry 4.0 Conference at the DoubleTree Hilton Pittsburgh-Cranberry. The 4th Industrial Revolution has arrived, driven by smart, connected technologies that are developing at an exponential rate. This event will be an opportunity for manufacturers to come together and learn about Industry 4.0 – the marriage of physical and digital technologies. Technological innovations are fueling a new era of digital business transformation. The result is a rapidly changing environment…

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November 1 @ 8:30 am - 5:00 pm EDT
DoubleTree by Hilton 910 Sheraton Drive
Mars, PA 16046 United States
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$150

The Top 10 Strategies to Build Effective Teams

The Top 10 Strategies to Build Effective Teams part of Catalyst Connection’s Top 10 Strategies webinar series.  This webinar will include ten strategies that every company can employ to bring together teams with each member contributing a talent or skill to the overall success of the group. Good teams don’t just happen. Planning is needed to help groups of individuals work together as a team who will achieve successful results. Who should attend: Presidents and CEOs, COOs, V.P. of Sales,…

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November 8 @ 2:00 pm - 3:00 pm EST
Free

Principles of Lean Manufacturing

The Lean Manufacturing Training continues to be a key component for companies seeking a culture of continuous improvement. This introductory course provides participants with the foundational knowledge of Lean Manufacturing tools and concepts. The Lean Manufacturing Training combines both a classroom setting with hands-on simulation, which gives the participants the opportunity to see the benefits of the lean concepts. The simulation portion of the training will begin by "manufacturing" products in a simulated factory. The results of the first simulation round will…

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November 13 @ 8:30 am - 4:00 pm EST
Catalyst Connection 2000 Technology Drive
Pittsburgh, PA 15219 United States
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$395

Identifying Opportunities for Robotics in Your Manufacturing Operation

This workshop is now at capacity and the registration is closed. If you would like further information, contact Matt Minner at mminner@catalystconnection.org. Please join us on November 15th for a special workshop exclusively for manufacturing companies interested in learning more about implementing robotics at their facility. This workshop will help provide a basic overview of automation and robotics in a manufacturing operation, and most importantly, how to identify opportunities at your own company for robotics integration. Catalyst is co-hosting this…

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November 15 @ 9:00 am - 11:00 am EST
Catalyst Connection 2000 Technology Drive
Pittsburgh, PA 15219 United States
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No Cost

Building a Culture of Cybersecurity Awareness for Employees in Manufacturing Webinar

Even the best information technology infrastructure won't stop a well-meaning employee from clicking a malicious link or providing their password over the phone to someone impersonating your IT department. Cyber criminals know that manufacturing companies invest in this infrastructure, so employees are both the weakest link and best entry point to access the companies crown jewels.  Building a culture of awareness within the organization teaches employees to identify and mitigate cyber risks.  In this webinar you'll learn how to develop…

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November 15 @ 2:00 pm - 3:00 pm EST
No Cost

Practical Problem Solving Training

Course Overview Many companies seek to improve their business using various continuous improvement methodologies including Lean principles. The proven method for deploying these concepts is to tie them into an overall strategy of business improvement. This leads to the highest rate of return on investment over the long term along with ensuring sustainability of a continuous improvement culture. As part of this overall strategy of continuous improvement is the use of the tool: Practical Problem Solving. Course Objective What makes…

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November 28 @ 8:30 am - 4:00 pm EST
Catalyst Connection 2000 Technology Drive
Pittsburgh, PA 15219 United States
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$300

December 2018

Project Management for Manufacturing Overview Training

This training is now closed. If you would like to be notified the next time this training is scheduled, please contact Ali at amoux@catalystconnection.org. Course Overview This 2-day course provides an extensive introduction to the fundamentals of modern project management by following a manufacturing case study from project initiation to completion. The case study provides attendees the opportunity to practice using key project management best practices including a project charter, stakeholder analysis, work breakdown structure, schedule, risk management plan and communications…

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December 12 @ 8:30 am - December 13 @ 4:30 pm EST
Catalyst Connection 2000 Technology Drive
Pittsburgh, PA 15219 United States
$1095

Top 10 Strategies to Grow Top Line Revenue in Existing Markets

The Top 10 Strategies to Grow Top Line Revenue in Existing Markets is part of Catalyst Connection’s Top 10 Strategies webinar series.  This webinar will include ten strategies that every company can employ to increase market share with existing customers and help you identify new customers in that same market. This tactic is usually the fastest and least risk growth opportunity available. Who should attend: Presidents and CEOs, COOs, V.P. of Sales, Sales Managers and Operations Managers Here are other…

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December 13 @ 2:00 pm - 3:00 pm EST
Free
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