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October 5, 2017 @ 8:00 am - 5:00 pm EDT
Transform supervisors and managers into leaders and coaches with Leadership Essentials. Catalyst Connection has partnered with Developmental Dimensions International (DDI) to offer this powerful six-part program. This Leadership Essentials program develops the skills that leaders need for today’s business climate. Participants will learn how to support ambitious change efforts, address poor performers, develop employees using developmental feedback, and improve the organization’s overall culture. In addition to meeting as a group, participants will receive up to three hours of one-on-one coaching, to be used as needed, with certified leadership instructors via in-person meetings, phone calls or email.
Leadership Essentials participants will gain the knowledge required to:
- Reduce stress associated with the shift to leading others
- Act with authenticity to build trust
- Impact business outcomes by leading effectively
- Effectively resolve workplace conflict and enhance productivity, efficiency and morale
- Build the team’s capabilities and capacity through developmental delegations
- Encourage people to take ownership of, and be accountable for, their work performance
- Make the best use of available resources
In this Leadership Essentials course, participants focus on one topic in each of the six sessions that occur one day a week for five continuous weeks at Catalyst Connection. Session six is a self-study you do on your own.
Session 1: Your Leadership Journey
Making the transition from individual contributor to leader is both exciting and challenging. Unfortunately, we often promote individuals based on their hard work, and they struggle because being a leader is a career change, not just a slight shift in the work they do.
Session 2: Communicating for Leadership Success-Industrial
Organizations need leaders who can do more and be more in order to succeed in today’s complex environment. They need frontline leaders with strong interpersonal skills who can get things done by mobilizing and engaging others. This foundation course for most Interaction Management® courses helps leaders communicate effectively so they can spark action in others.
Session 3: Coaching for Peak Performance-Industrial
Effective coaching is one of the most important drivers of team member performance. Whether leaders are guiding people toward success in new or challenging situations or helping people improve or enhance their work performance, their ability to coach and provide feedback makes the difference between mediocrity and high performance.
Session 4: Resolving Workplace Conflict-Industrial
Today’s business environment challenges organizations to increase productivity, improve quality, shorten cycle time, and reduce costs. An unfortunate but natural byproduct of these challenges is conflict. While conflict can lead to discoveries such as new ideas and innovative breakthroughs, it can, if allowed to escalate, result in damage to critical working relationships. This Leadership Essentials course teaches leaders how to recognize the signs of escalating conflict and take appropriate action to minimize damage. Leaders are introduced to two resolution tactics—coach and mediate—and practice using the Interaction Essentials as they coach then mediate to resolve a conflict.
Session 5: Delegating with Purpose
Delegation is a critical skill for leaders in today’s “do more with less” business environment. Fewer resources, changing motivations, virtual employees, and global workforces are just a few of the challenges leaders face as they attempt to meet ever-increasing workplace demands. In this course, leaders learn the skills they need to address these challenges, gain the commitment of team members, develop individual skills and abilities, and enhance the overall capability and capacity of their teams and, ultimately, the organization.
Session 6: Planning and Managing Resources (self-study on your own)
An organization’s success relies on everyone getting their jobs done and on time. Many are able to meet daily challenges and complete their assigned tasks and projects. However, there are some who have difficulty getting things done because of conflicting priorities, the task’s scope changes, or they might be prone to procrastination. They might also be unaware of all the resources available to them and how to utilize them effectively. This self-study Leadership Essentials course helps associates develop the skills they need to use time and manage resources more effectively so they are able to make stronger contributions to the organization.
Who Should Attend
Recently appointed supervisors or group leaders; employees, promoted from the ranks to leadership roles, who have yet to receive “people skills” training; leaders who managers perceive as “too tough” on people; accomplished employees earmarked for leadership.
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