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ISO 9001:2015 Orientation 1 Day Training

Registration is now closed for this training. If you would like to know when the training will be offered again, contact cconnelly@catalystconnection.org.

Understanding the Standard and Its Impact on Your Organization

Learning Objectives

This course was designed to introduce the student to the ISO 9001:2015 quality management system standard and impart an understanding of how the standard applies to their specific organization.  Attendees will be prepared to use the information provided to fully understand the requirements and apply their knowledge to implement the standard in the workplace.

Target Audience

Persons responsible for planning and implementation of ISO 9001:2015 based quality management systems.

Course Duration

This class will run one day from 8:30 a.m. – 4:30 p.m.

Course Materials

Class participants will be provided a copy of presentation materials.

A Certification of Attendance will be provided upon completion.

Course Outline

Through lecture, discussion and practical examples we will discuss the ISO 9001:2015 requirements and practical approaches to assess system effectiveness.

The following topics will be covered:

  • A detailed review of the ISO 9001:2015 Quality Management System standard including:
  • A brief overview and history of the ISO 9001 standard
  • The concepts of the Plan-Do-Check-Act (PDCA Cycle), risk-based thinking, and interested parties will be explained
  • An in-depth review of the requirements associated with each major section of the standard:
    • Section 4: Context of the organization
    • Section 5: Leadership
    • Section 6: Planning
    • Section 7: Support
    • Section 8: Operation
    • Section 9: Performance evaluation
    • Section 10: Improvement
  • The registration process – how your organization needs to prepare for, and what it needs to do in order to maintain certification

Please note: To ensure that we can keep our staff and attendees safe the following protocol has been implemented. Attendees will be asked to show proof of full vaccination (hard copy or digital). Fully vaccinated against COVID-19 means at least two weeks has passed since receiving the second dose of the Pfizer or Moderna COVID-19 vaccine or the single dose of the Johnson & Johnson COVID-19 vaccine prior to January 11th.

Attendees not fully vaccinated will need to provide results of a negative COVID-19 test taken within 48-hours of January 11th. At home tests are allowed. Masks will be required to be worn during the training regardless of vaccination status, except when eating or drinking. Masks will be available for attendees who may not have one.

About the Trainer

Craig J. Wilson, Managing Director, Quality and Process Improvement  

Mr. Wilson has more than forty years’ experience as an Engineer, Manager and Consultant in quality assurance and production. Since joining Catalyst Connection in February 1993, he has helped companies in the aerospace, automotive, chemical, defense, food processing and medical industries to develop and implement effective quality management systems. He holds a BS degree in Engineering from The Pennsylvania State University and an MBA from West Virginia University. Mr. Wilson is an AS9100 Aerospace Experience Auditor with Probitas Authentication and a QMS Lead Auditor with Exemplar Global. He is a senior member in the American Society for Quality, an ASQ Certified Manager of Quality /Organizational Excellence, Certified Quality Engineer, and Certified Quality Auditor.  Additionally, Mr. Wilson as an IAQG certified Instructor for the AS9100 Aerospace Auditor Transition Training.


Craig Wilson


Catalyst Connection
4501 Lytle Street, Building A, Suite 301
Pittsburgh, PA 15207 United States
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