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ISO 9001 Internal Auditing 2 Day Training

December 17 @ 8:30 am - December 18 @ 4:30 pm EST

Driving QMS Improvement with Effective Internal Audits

Course Objective

This course was developed considering the ISO 19011 standard and is designed to introduce the student to the ISO 9001:2015 quality management system standard and prepare them to conduct effective internal audits.

Interpretation of the QMS requirements and recognition of appropriate objective evidence to verify system implementation and effectiveness are addressed.  The “human factor” and ethics of auditing along with effective auditing techniques are presented along with case studies and other exercises to reinforce the concepts presented.

Target Audience

Quality Managers and audit program managers, current / future ISO internal auditors, members of ISO 9001 implementation teams, anyone who needs to learn about quality management system auditing

Course Duration

Class typically runs 8 hours each day for 2 days

Course Materials

Class participants will be provided a handout of presentation materials

Certification of Attendance will be provided upon completion

Course Outline

The major topics will include:

  • Overview of the ISO 9001:2015 Quality Management Standard
  • Presentation, explanation, and discussion of:

♦ISO 9001 internal auditing requirements ♦Auditing – terms and definitions ♦Audit objectives, trademarks, and philosophy ♦Audit types ♦Planning scheduling, personnel requirements and records ♦Responsibilities of audit team members and auditee ♦Primary audit phases of planning, conduct, and closure ♦Audit methods, ethics, time utilization and effectiveness ♦Questioning techniques ♦Process auditing methods with introduction to tools such as Turtle, Spider and SIPOC diagrams; checklists; flow  diagrams; and Process Activity Diagrams ♦Classification of audit findings ♦Report generation ♦Audit follow-up and closure

  • Small group exercise to review and discuss two (2) case studies
  • Small group review and analysis of possible audit situations
  • Small group analysis of nonconformance description, review of submitted root cause/corrective action statements and evaluation of implemented effectiveness determinations

About the Trainer

Craig J. Wilson, Sr. Quality/Process Improvement Consultant  

Mr. Wilson has more than twenty years working as a supervisor, manager and advisor in quality assurance and production. Since joining Catalyst Connection in February 1993, he has helped companies in the aerospace, automotive, chemical, defense, food processing and medical industries to develop and implement effective quality management systems. He holds a BS degree in Engineering from The Pennsylvania State University and an MBA from West Virginia University. Mr. Wilson is an AS9100 Aerospace Experience Auditor with Probitas and a QMS Lead Auditor with Exemplar Global. He is a senior member in the American Society for Quality, an ASQ Certified Manager of Quality /Organizational Excellence, Certified Quality Engineer, and Certified Quality Auditor.  Additionally, Mr. Wilson as an IAQG certified Instructor for the AS9100 Aerospace Auditor Transition Training.


December 17 @ 8:30 am
December 18 @ 4:30 pm
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Craig Wilson

WEDnet Eligible Training

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Catalyst Connection
2000 Technology Drive
Pittsburgh, PA 15219 United States
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