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Communication for Leadership Success
April 1, 2018 @ 8:00 am - 5:00 pm EDT
This course introduces leaders to the essential interaction skills that are critical to leadership success. These Interaction Essentials are the core behaviors that leaders need to be effective in the many situations they handle on a daily basis, such as coaching, delegating, and driving change. Leaders will learn how to meet the personal and practical needs of their team members and how to communicate to spark action in others to achieve business results. They will also learn how to provide positive feedback that recognizes and motivates individuals and teams as well as developmental feedback that helps others get back on track. This highly interactive foundation course is a prerequisite for many of the courses in the Interaction Management® Exceptional Leaders series.
Each course is self-paced, and takes approximately 2 hours to complete.