Essential Leadership Tools for Today’s Workplace

This training program is tailored to cultivate crucial emotional intelligence leadership skills, enabling participants to empower, engage, and amplify employee productivity. With research evidencing a 21% increase in profitability for highly engaged teams, the curriculum emphasizes effective communication, conflict resolution, and adept team management, alongside personal emotional navigation. Core to the program is Goleman’s EI Performance Model, spotlighting self-awareness, self-regulation, social awareness, and relationship management. Through empathetic SUCCESS coaching methods, leaders hone their capacity to enhance employee engagement and performance. Additionally, the course addresses the implementation of SMART goals aligned with organizational vision and delves into the nuances of successful delegation. Through hands-on exercises, learners master the art of prioritizing employee well-being, initiating continuous improvement endeavors, and leading discussions on effective engagement and retention strategies. 

A focal point of the program is the practical application of skills, facilitated through five (5) personalized 1:1 skill reinforcement sessions. This structured approach serves as a platform for participants to delve into the application of learned skills, enabling them to adeptly navigate unique workplace challenges. Trainees are welcome to complete each class individually, or all four to receive a Catalyst Connection Essential Leadership Skills Certificate of Completion.

Course 1: Mastering Emotional Intelligence for Professional Success

This class is designed to develop crucial emotional intelligence leadership skills to empower, engage and increase employee productivity.  According to a Gallup study, highly engaged teams generate 21% higher profitability compared to their disengaged counterparts.  This class teaches how to effectively communicate, resolve conflict, lead, and manage their team’s individual emotions, as well as adeptly navigate their own. Throughout the course, participants delve into Goleman’s EI Performance Model, focusing on self-awareness, self-regulation, social awareness, and relationship management. 

Helps leaders:

  • Gain insights into the components of emotions and master effective communication in challenging business scenarios.
  • Enhance your capacity for empathy, interpret social cues, and apply essential techniques for active listening.
  • Learn strategies to regulate emotions, both in giving and receiving feedback.
  • Cultivate trust through empathetic interactions.
  • Develop adeptness in handling interpersonal conflicts with confidence. 

Course 2: Coaching for Impact: Building Leadership Through Empowerment

Throughout this course, leaders will hone their ability to elevate their employees’ engagement and performance through empathetic and supportive SUCCESS coaching methods. Executive Coaching stands as a tried-and-tested approach for fostering individual, team, and organizational development across various sectors. Research from American University reveals a remarkable 70% surge in individual performance and a 50% boost in team collaboration. Furthermore, participants will delve into the art of implementing SMART goals that seamlessly align with their organization’s strategic vision. According to the International Coach Federation (ICF), a staggering 86% of companies that prioritize executive coaching and strategic goal alignment witness a notable 50% return on investment. 

Helps leaders:

  • Foster open communication and reflection.
  • Recognize and express appreciation.
  • Cultivate self-esteem and demonstrate empathy.
  • Respond to both facts and emotions.
  • Foster a sense of ownership.
  • Acknowledge challenges and outline next steps.
  • Establish a coaching relationship founded on trust, while learning to recognize and nurture the inherent potential in others.
  • Learn how to guide, motivate, and empower individuals in the present moment.
  • Realize the importance of establishing a human connection and inspiring action through open-ended questions. 

Course 3: Delegation Dynamics: Navigating Workload Distribution

This course aims to assist leaders in reframing their perspective on delegation and what tasks they can entrust to others.  Leaders with delegation ability generate 33% greater revenue., Gallup. Learners will delve into the critical importance of matching, open communication, setting clear expectations, resource provision, and on-going support as fundamental aspects of successful delegation.  

Helps leaders:

  • Delegate tasks they may not have considered before.
  • Identify tasks suitable for delegation that engage, empower, and develop the team.
  • Align individuals’ capabilities and motivations with suitable tasks.
  • Allocate work that grants the appropriate level of ownership and decision-making authority.
  • Set clear boundaries, provide support, and follow up effectively with each delegation.

Course 4: Retention Revolution: Transforming Workplace Culture for Lasting Impact

This course provides leaders with a structured approach to pinpoint the elements that drive individual engagement. According to Forbes, organizations fostering an engaged work culture witness a 40% decrease in absenteeism and a 56% drop in employee turnover. Through hands-on exercises, participants gain insights into prioritizing employee wellbeing, initiating continuous improvement efforts, and leading discussions on engagement and retention.

Helps leaders to:

  • Gain a deep understanding of the importance of employee retention.
  • Acquire techniques to assess current workplace culture, identifying strengths, weaknesses, and areas for improvement.
  • Learn strategies and methods to transform workplace cultures.
  • Design and implement reward systems that recognize and incentivize performance. 

Target Audience

Front line leaders, entry and mid-level supervisors and managers


$1,000 per person for the series OR $350 per person per class

Contact Us

For more information on Essential Leadership Tools for Today’s Workplace, contact Kristen Goodell at 412.295.9838 or