By Brian Lagas, NIST MEP
Have you ever found yourself going to a movie because the starring actor was an Oscar winner?
After the Grammy Awards, are you more inclined to download a song because of the results? You’re not alone. It’s human nature to embrace credibility.
Which brings me to the subject of quality and two recognized, respected measures of it. A quality management system (QMS) is critical to attracting suppliers and retaining customers for this very reason. In a global economy filled with numerous competitors, a QMS demonstrates credibility because it signifies that an organization adheres to industry standards in numerous areas appealing to suppliers and consumers. Some of these factors include: consistency in delivering quality products and services; commitment to continuous improvement; structure and resources to produce quality products; sustainability and customer satisfaction. A QMS validates that a company is complying to standards with cost-effective and efficient practices and to enable the manufacture of stable, top quality, and safe products.
Another measure of quality credibility is ISO certification. The International Organization for Standardization (ISO) 9000 series is an internationally recognized set of standards related to quality management systems. ISO was created in 1947 and is based in Geneva, Switzerland. Obtaining ISO certification officially authenticates that a manufacturer can address the needs of customers while meeting specific requirements.
Three Key Advantages of ISO Certification
Recent ISO 9001 Changes
Every five years, ISO standards are revisited to update the qualifications and respond to market changes; ISO 9001:2015 reflects the most recently revised standards. Consequently, many suppliers are requiring their manufacturing partners to adopt the updated provisions. Some of the changes include:
Catalyst Connection will be holding two training opportunities to learn more about ISO certification at the beginning of September.. To view the description of each training and to register, click either of the links below:
Based in Pittsburgh, Catalyst Connection is an economic development organization dedicated to helping small manufacturers to improve their competitive performance. Catalyst advisors, consultants, and instructors offer training, consulting and administer financial programs that can provide funding for equipment, machinery, or capital improvements. As a nonprofit 501 (c)3 firm, the organization has been supporting Southwestern Pennsylvania manufacturers for more than 25 years. For more information call 1-888-887-7472 or go to www.catalystconnection.org.