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Effective Root Cause and Corrective Action

Course Objective

The best approach to corrective action involves a thorough examination of possible causes, followed by careful analysis to isolate the root cause(s). Some of the most effective and practical tools for generating possible causes will be discussed (brainstorming, 5-Why, Is/Is Not, 8D, and others). Application examples of each of these tools will be presented and explained. Techniques for identifying options for corrective action and dealing with constraints will be presented.  The session will include a discussion of the characteristics of effective systems that support continual improvement, as opposed to ineffective systems that consume resources and provide little or no return.

Target Audience

Persons responsible for responding to noted conditions that require investigating cause, formulating corrective actions, assessing impact of proposed actions, and confirming the effective implementation of those actions.

Course Outline:

The major topics will include:

  • Presentation, explanation, and discussion of effective and practical analysis tools for generating possible causes (brainstorming, 5-Why, Is/Is Not, 8D, and other tools)
  • Presentation and review of two historical disasters with focused discussion on the active and latent errors contributing to each calamity
  • Discussion of risk management and its relationship with effective RC/CA – primarily assignment of appropriate resources for problem resolution
  • Explanation of methods for evaluating and recording the effectiveness of implemented corrective actions
  • Practical exercises will reinforce the understanding of RC/CA techniques

Target Audience

Persons responsible for responding to noted conditions that require investigating cause, formulating corrective actions, assessing impact of proposed actions, and confirming the effective implementation of those actions.

 

$300

Fee includes course materials and lunch.

Contact us to discuss group rates or fees for onsite training at your business.

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Arnett Carbis Toothman S&T Bank